---
title: "Support - Workflow Functions"
description: "Get help with Workflow Functions: in-app chat, bug reports, feature requests, email and Slack."
canonical: "https://crm-tool.k8s-gcp-dev.eu.codecreationlabs.cloud/h/flow-functions/help/support"
---

# Support

## Get help

- **In-app chat** - open any page of the app in your Shopify admin and use the chat bubble in the corner. Fastest route, and it keeps the conversation tied to your store.
- **Report a bug** - use [Report a bug](https://crm-tool.k8s-gcp-dev.eu.codecreationlabs.cloud/h/flow-functions/help/report-a-bug.md). Attach screenshots, logs, or the run output and we can trace it end to end.
- **Request a feature** - use [Request a feature](https://crm-tool.k8s-gcp-dev.eu.codecreationlabs.cloud/h/flow-functions/help/request-a-feature.md).
- **Email** - support@codecreationlabs.com
- **Slack** - [join our apps workspace](https://join.slack.com/t/codecreationlabsapps/shared_invite/zt-3m7h8416b-oYl5~mZLohsK31L~kXVYMQ)
- **Status** - [status.codecreationlabs.cloud](https://status.codecreationlabs.cloud/)

Or send us a message directly:

**Form: Contact**

## What to include

A few details let us follow a function run from Shopify Flow through the sandbox:

1. Your **store domain**.
2. The **function name**, exactly as it appears in the app.
3. Whether it ran from **Shopify Flow** or from the editor **Test** button.
4. An approximate **timestamp** of the run you expected to work.
5. What **Run history** showed - status, logs, and any error message. See [Run history and troubleshooting](https://crm-tool.k8s-gcp-dev.eu.codecreationlabs.cloud/h/flow-functions/run-history-and-troubleshooting.md).

If your question is about reading or writing store data, [Permissions and store data access](https://crm-tool.k8s-gcp-dev.eu.codecreationlabs.cloud/h/flow-functions/permissions-and-store-data-access.md) covers scopes and Shopify's protected customer data approval.

## Our other Shopify apps

- [Workflow Trigger Extensions](https://apps.shopify.com/flow-trigger-extensions) - triggers Shopify Flow cannot see on its own.
- [Workflow Transactional Email](https://apps.shopify.com/flow-action-extensions) - send email and make HTTP requests from Flow.
- [Workflow Webhooks](https://apps.shopify.com/flow-webhooks) - trigger Shopify Flow from external webhooks.

## Company

Code Creation Labs GmbH -
[Imprint](https://workflow-functions.app/imprint.html) -
[Privacy Policy](https://workflow-functions.app/privacy.html) -
[Terms of Service](https://workflow-functions.app/terms.html)