---
title: "Ask Shopify Sidekick about your transactional email"
description: "Sidekick can read your email layouts, senders, HTTP requests and run history. What you can ask, and what it will never reveal."
canonical: "https://crm-tool.k8s-gcp-dev.eu.codecreationlabs.cloud/h/flow-transactional-email/sidekick"
---

# Sidekick and AI assistants

Shopify **Sidekick** can query this app directly. Ask in plain language and it answers from your real data, without you filtering History by hand.

It is **read-only**. Sidekick can look, but every change still happens in the app.

## What you can ask

**About your setup**

- "Which email senders are set up?"
- "Do I have a Gmail sender connected?"
- "List my email layouts"
- "Do I have an HTTP request for Airtable?"
- "Is there a secret called `airtableToken`?"

**About what happened**

- "Did any emails fail this week?"
- "Show me recent email sends"
- "Why did my last email send fail?"
- "Any failures in the last 7 days?"
- "How many actions have I run this month?"

**About a specific thing**

- "Show me the setup of my Order Confirmation layout"
- "What subject does my VIP welcome email use?"
- "Which host does my Zoho SMTP server use?"

Every answer includes a link that opens the relevant page in the app.

## What it will never tell you

Sidekick is deliberately limited, because an AI assistant is a new way for data to leave the app. It never returns:

- **Secret values.** It can confirm a secret exists and name it, never its contents.
- **SMTP passwords or OAuth tokens.**
- **HTTP header values.** It will tell you a request sends an `Authorization` header, not what is in it.
- **Raw request or response payloads**, including recipient addresses and message bodies.

For any of those it points you into the app instead.

## What it can see

| Area | What Sidekick reads |
| --- | --- |
| Email layouts | Name, subject, editor mode, attachments |
| Email senders | Provider, address, kind, verification status; SMTP host, port and from address |
| HTTP requests | Name, method, URL, header **names** |
| Secrets | Names only |
| History | Status, timestamp, type, config name, duration, error message, Flow run id |

## Turning it on

Nothing to configure. If Sidekick is available on your store, it can already query the app once it is installed - the capability ships with the app.

Sidekick is a Shopify feature, so its availability depends on your plan and region rather than on anything here.

## When to use the app instead

Sidekick is quickest for a question. Use the app when you need to:

- see the actual content of a request or a delivered email
- change anything at all
- inspect a full request or response payload
- work through a failure in detail - see [History and troubleshooting](https://crm-tool.k8s-gcp-dev.eu.codecreationlabs.cloud/h/flow-transactional-email/history-and-troubleshooting.md)

## Related

- [History and troubleshooting](https://crm-tool.k8s-gcp-dev.eu.codecreationlabs.cloud/h/flow-transactional-email/history-and-troubleshooting.md) - the detail behind what Sidekick reports.
- [Secrets](https://crm-tool.k8s-gcp-dev.eu.codecreationlabs.cloud/h/flow-transactional-email/secrets.md) - how credentials are protected.