Support

Get help

• In-app chat - open any page of the app in your Shopify admin and use the chat bubble in the corner. Fastest route, and it keeps the conversation tied to your store.
• Report a bug - use Report a bug. Attach screenshots or logs and we can trace the call end to end.
• Request a feature - use Request a feature.
• Email - support@codecreationlabs.com
• Slack - join our apps workspace
• Status - status.codecreationlabs.cloud

Or send us a message directly:

What to include

Four things let us follow a webhook call from our endpoint through to the Flow trigger:

1. Your store domain.
2. The webhook name, exactly as it appears in the app.
3. An approximate timestamp of the call you expected to work.
4. What History showed for that moment, if anything.

Our other Shopify apps

• Workflow Trigger Extensions - triggers Shopify Flow cannot see on its own.
• Workflow Transactional Email - send email and make HTTP requests from Flow.
• Workflow Functions - run your own JavaScript from Flow.

Company

Code Creation Labs GmbH - Imprint - Privacy Policy - Terms of Service