Support

Get help

• Report a bug - Report a bug. Attach screenshots, a workflow export, or logs, and we can trace the event end to end.
• Request a feature - Request a feature. A missing trigger, a payload field, or a rough edge in the app.
• In-app chat - open any page of the app in your Shopify admin and use the chat bubble in the corner. Fastest route, and it keeps the conversation tied to your store.
• Email - support@codecreationlabs.com
• Slack - join our apps workspace
• Status - status.codecreationlabs.cloud

What to include

Four things let us follow an event from Shopify's webhook through to the Flow trigger:

1. Your store domain.
2. The trigger name, exactly as it appears in Shopify Flow.
3. An approximate timestamp of the change you expected to fire.
4. What Event History showed for that moment, if anything.

Our other Shopify apps

• Workflow Webhooks - custom webhook endpoints that feed into Shopify Flow.
• Workflow Transactional Email - send email and make HTTP requests from Flow.
• Workflow Functions - run your own JavaScript from Flow.

Company

Code Creation Labs GmbH - Imprint - Privacy Policy - Terms of Service